Abishek Sapkota Chhetri
About Abishek Sapkota Chhetri
Abishek Sapkota Chhetri is a Junior IT Support Engineer currently employed at notonthehighstreet in London, England. He has a diverse work history that includes roles in customer service and team leadership, alongside a solid educational background in engineering and information technology.
Current Role at notonthehighstreet
Abishek Sapkota Chhetri currently serves as a Junior IT Support Engineer at notonthehighstreet, a position he has held since 2021. In this role, he is responsible for providing technical support and assistance to ensure the smooth operation of IT systems within the organization. His experience in IT support contributes to the efficiency of the company's technological infrastructure.
Previous Experience in IT Support
Before his current role, Abishek worked as an Apprentice IT Support Engineer at notonthehighstreet from 2019 to 2021. This apprenticeship provided him with foundational skills in IT support, allowing him to develop practical knowledge in troubleshooting and system maintenance. His prior experience in this capacity laid the groundwork for his current responsibilities.
Customer Service Background
Abishek has a background in customer service, having worked at Tesco as a Customer Service Assistant from 2017 to 2019. This role involved direct interaction with customers, addressing inquiries and resolving issues. Additionally, he served as a Team Leader at PHEWA DINING LIMITED for eight months in 2017, where he managed team operations and ensured customer satisfaction.
Educational Qualifications
Abishek attended The Chandbagh School in Kathmandu from 2009 to 2013. He furthered his education at Kathmandu Model College, where he studied Mathematics, Computer Science, and Physics from 2013 to 2015. He then pursued A Levels in Engineering and Information Technology at Richmond upon Thames College, achieving a Level 3 Infrastructure Technician qualification from 2019 to 2021.
Early Work Experience
Abishek began his career in the fast-food industry, working at McDonald's as a Crew Member from 2015 to 2016 and later as a Crew Trainer from 2016 to 2017. These roles provided him with valuable experience in teamwork and customer service, which are essential skills in any professional environment.