Matthew Sowerby
About Matthew Sowerby
Matthew Sowerby serves as the Partner Development Manager at notonthehighstreet.com, where he has worked since 2017. He has extensive experience in partner management and client service, having held various roles within the company and previously at Links of London.
Work at notonthehighstreet
Matthew Sowerby has been serving as the Partner Development Manager at notonthehighstreet.com since 2017. In this role, he is responsible for driving profitable growth for partners through strategic management approaches. He leads initiatives to ensure that partner contact strategies and service level agreements are consistently met. Sowerby regularly conducts meetings and calls with partners to clarify and align on business goals, focusing on maintaining excellent client service to distinguish the company from its competitors. His contributions also include cross-promoting services within the Commercial Team to enhance partner relationships.
Previous Roles at notonthehighstreet
Prior to his current position, Matthew Sowerby held several roles at notonthehighstreet.com. He worked as the Key Partner Account Manager for Home & Garden from 2016 to 2017, where he managed key accounts. Before that, he served as the Operations Manager for Customer Service from 2013 to 2016, focusing on operational efficiency and customer satisfaction. His experience at notonthehighstreet.com spans multiple years, contributing to his understanding of partner dynamics and operational processes.
Experience at Links of London
Matthew Sowerby worked at Links of London as a Store Manager on maternity cover from 2006 to 2009. In this role, he was responsible for managing store operations, staff, and customer interactions. His experience in retail management provided him with valuable skills in customer service and team leadership, which he later applied in his roles at notonthehighstreet.com.
Education and Expertise
Matthew Sowerby studied at Ullswater Community College from 1995 to 2000. His educational background has equipped him with foundational skills that support his professional development. His expertise lies in partner development and account management, with a focus on driving growth and maintaining strong client relationships.