Natalie Hutton
About Natalie Hutton
Natalie Hutton serves as the Head of CRM Strategy and Planning at easyJet, a position she has held since 2017. She has a background in CRM strategy, having previously worked in senior roles at easyJet and EHS Brann, and holds a Bachelor of Arts degree from Oxford Brookes University.
Current Role at EasyJet
Natalie Hutton serves as the Head of CRM Strategy and Planning at EasyJet. She has held this position since 2017, contributing to the development and execution of customer relationship management strategies. Her role involves overseeing various initiatives aimed at enhancing customer engagement and loyalty within the airline industry.
Previous Experience at EasyJet
Prior to her current role, Natalie Hutton worked at EasyJet as the Senior CRM Strategy and Planning Manager from 2011 to 2015. In this position, she focused on strategic planning and the implementation of CRM initiatives, which supported the airline's efforts to improve customer experience and retention.
Career Background in CRM
Natalie Hutton has a diverse background in customer relationship management. She worked at EHS Brann as an Account Director from 2005 to 2006 and as a Senior Account Manager from 2003 to 2005. These roles provided her with significant experience in managing client relationships and developing strategic marketing plans.
Education and Qualifications
Natalie Hutton studied at Oxford Brookes University, where she earned a Bachelor of Arts degree from 1995 to 1997. Additionally, she attended The Henrietta Barnett School, which contributed to her foundational education prior to her university studies.