Cristian Passarello
About Cristian Passarello
Cristian Passarello is the Team Lead for Gx in Southern Europe at numa, with over a decade of experience in the e-commerce and hospitality sectors. He has previously held senior roles at Booking.com and Amazon, focusing on people management, sales, and stakeholder engagement.
Current Role at Numa
Cristian Passarello serves as the Team Lead GX for Southern Europe at Numa, a position he has held since 2021. In this role, he focuses on managing and optimizing operations within the region. His leadership is directed towards enhancing team performance and ensuring effective service delivery in the hospitality sector.
Previous Experience at Booking.com
Cristian Passarello worked at Booking.com as a Senior Team Supervisor from 2013 to 2018. During this time, he held positions in both the Barcelona Area, Spain, and Cambridge, United Kingdom. His responsibilities included overseeing team operations and driving performance metrics, contributing to the company's growth in the e-commerce and hospitality sectors.
Experience at Amazon
Before joining Numa, Cristian Passarello worked at Amazon in Account Management and Support - B2B from 2020 to 2021. His role involved managing client relationships and providing support to business accounts, enhancing customer satisfaction and operational efficiency.
Educational Background
Cristian Passarello holds a Bachelor's Degree in Economics from the University of Messina, Italy, which he completed from 2006 to 2010. He also has a Professional Certification in Tourism and Travel Services Management from A.N.F.E in Milazzo, Italy, completed in 2011. Additionally, he studied Accounting at A.M JACI in Messina, achieving a high school diploma from 2000 to 2006, and obtained a Diploma of Education in Accounting from Cambridge English School from 2011 to 2012.
Industry Expertise
Cristian Passarello has over a decade of experience in the e-commerce and hospitality industry, with a focus on people management and sales. He has expertise in CRM systems and SaaS, which aids in effective stakeholder engagement. His specialization includes creating an engaged and productive work environment, demonstrating strong people skills and the ability to earn trust during challenging periods, such as the Covid-19 pandemic.