Aleksandar Ivanov
About Aleksandar Ivanov
Aleksandar Ivanov serves as the Payment Support Team Leader at Nuvei in Sofia City, Bulgaria, where he has worked since 2020. He has a diverse background in logistics and technical support, with experience in MySQL and log analysis, and holds a Bachelor's degree in Navigation from Nikola Vaptsarov Naval Academy.
Work at Nuvei
Aleksandar Ivanov has been serving as the Payment Support Team Leader at Nuvei since 2020. Based in Sofia City, Bulgaria, he has contributed to the company for four years. In this role, he focuses on managing payment support operations, ensuring efficient service delivery, and enhancing customer satisfaction. His leadership emphasizes a productive work environment that also values enjoyment, which he believes is essential for achieving successful team outcomes.
Previous Experience in Payment Support
Before joining Nuvei, Aleksandar Ivanov worked at SafeCharge in two capacities. He initially served as a Technical Support Specialist from 2018 to 2019, where he provided technical assistance related to payment systems. He then advanced to the role of Payment Support Team Leader from 2019 to 2020, where he oversaw payment support functions for ten months. His experience at SafeCharge equipped him with valuable skills in payment processing and customer support.
Logistics Management Background
Aleksandar Ivanov has a background in logistics management, having worked as a Logistics Manager at Bulgarian Logistic Company Ltd from 2012 to 2017. During this five-year tenure, he managed logistics operations, which included overseeing supply chain processes and ensuring timely delivery of services. This experience contributed to his strong organizational skills and understanding of operational efficiency.
Education and Expertise
Aleksandar Ivanov holds a Bachelor's degree in Navigation from Nikola Vaptsarov Naval Academy, where he studied from 2005 to 2010. His education provided him with a solid foundation in navigation principles and practices. Additionally, he possesses expertise in MySQL and log analysis, which are essential for troubleshooting and optimizing payment systems. His strong background in reconciliations further supports his ability to ensure accurate financial transactions and records.