Heather Horton
About Heather Horton
Heather Horton is a Data & Report Analyst with extensive experience in software testing and quality assurance within the assessment and education sector. She has worked for several organizations, including NWEA and CTB McGraw Hill, and has developed innovative testing strategies while providing user training on custom software solutions.
Current Role at NWEA
Heather Horton has been employed at NWEA as a Data & Report Analyst since 2018. In this role, she focuses on analyzing data and generating reports that support educational assessments. Her work contributes to the organization's mission of advancing student learning through data-driven insights.
Previous Experience at CTB McGraw Hill
Heather Horton has extensive experience at CTB McGraw Hill, where she held multiple positions over a span of 11 years. She worked as a Handscoring Operations Supervisor from 1996 to 2002, a SQA Lead Analyst from 2007 to 2012, and in various other roles including Scoring Quality Control Analyst and Composition Evaluator. Her responsibilities included overseeing scoring operations and ensuring quality control in assessments.
Experience at Pacific Metrics
At Pacific Metrics, Heather held two significant roles. She served as a Technology Quality Assurance Analyst from 2012 to 2016 and as a Software Test Analyst Lead from 2016 to 2017. During her tenure, she specialized in testing software for large state and international contracts, ensuring that the products met the required standards.
Education and Expertise
Heather Horton earned a Bachelor of Arts degree in Public Relations from San Jose State University. She possesses expertise in communicating software functionality to customers and has developed innovative strategies for testing systems within the assessment and education industry. Additionally, she provides training to users on custom software solutions.
Other Relevant Experience
In addition to her roles at CTB McGraw Hill and Pacific Metrics, Heather worked briefly as an Operations Analyst at PRO Unlimited in 2018. She also held various positions at CTB McGraw Hill earlier in her career, including Custom Processing Technician and SQA Lead Analyst, which contributed to her comprehensive understanding of quality assurance and operational processes.