Ievgen Savin
About Ievgen Savin
Ievgen Savin is a Business Operations Specialist with extensive experience in technical support and project management. He has worked for notable companies such as OANDA, The Red Flag Group, and Uber, and holds a Bachelor's Degree in Business and a Master's Degree in Economics.
Work at OANDA
Ievgen Savin has been employed at OANDA as a Business Operations Specialist since 2020. In this role, he is responsible for creating both internal and client-facing technical documentation, which aids in support and platform usage. He prepares and analyzes ad-hoc reports as requested by management, ensuring that data is readily available for decision-making. Additionally, Ievgen performs on-call activities on a rotational basis using Pagerduty, contributing to the overall operational efficiency of the organization.
Previous Experience at The Red Flag Group
Prior to his current position, Ievgen Savin worked at The Red Flag Group as a Product Support Specialist from 2018 to 2020 in the Kraków Area, Poland. His responsibilities included onboarding and supporting FIX and REST API, where he provided troubleshooting expertise. He also managed change and client impact assessments using RAVEN and GITHUB releases, leveraging tools like CURL and Ansible for configuration. During his tenure, he built relationships with stakeholders and led various projects, including data migration and the development of internal tools.
Experience at Uber
Ievgen Savin served as a Customer Service Representative (CSR) at Uber from 2016 to 2018 in the Kraków Area, Poland. In this position, he performed change and client impact assessments, utilizing RAVEN and GITHUB releases. His role involved leveraging CURL and Ansible for configuration tasks. Ievgen was also involved in building relationships with stakeholders during project execution, which contributed to effective communication and project management.
Education and Expertise
Ievgen Savin holds a Bachelor’s Degree in Business, Management, Marketing, and Related Support Services from Volodymyr Dahl East Ukrainian National University, where he studied from 2009 to 2013. He furthered his education by obtaining a Master’s Degree in Economics with a focus on International Business and Project Management from Wyższa Szkoła Informatyki i Zarządzania w Rzeszowie, completing this program from 2013 to 2015. His educational background provides a strong foundation for his roles in business operations and project management.
Project Leadership and Incident Management
In his professional career, Ievgen Savin has led various projects, including data migration and the development of internal tools and resources. He manages global incident response and coordination, ensuring efficient resolution from discovery to release. His ability to lead projects and manage incidents reflects his expertise in operational processes and stakeholder engagement.