Mike Daymond
About Mike Daymond
Mike Daymond serves as the Vice President of Service Enhancement at Ocado Intelligent Automation, a position he has held since 2019. His extensive career includes roles at CGI, Carlson Marketing Group, Zone, Bell Canada, Cisco, and ExtendMedia.
Current Role at Ocado Intelligent Automation
Mike Daymond serves as the Vice President of Service Enhancement at Ocado Intelligent Automation. He has held this position since 2019, contributing to the company's focus on improving service delivery and operational efficiency. His role involves overseeing initiatives that enhance customer experience and streamline processes within the organization. Based in Toronto, Ontario, Canada, he plays a key part in driving innovation and service improvements.
Previous Experience at CGI
Prior to his current role, Mike Daymond worked at CGI as the Director of Solution Consulting from 2010 to 2012. In this capacity, he was responsible for leading consulting efforts and developing solutions tailored to client needs. His tenure at CGI lasted for two years, during which he gained valuable insights into solution-oriented consulting practices.
Career at Carlson Marketing Group
Mike Daymond's career includes a significant role at Carlson Marketing Group, where he served as the Director of Technology Solutions from 1994 to 2000. Over six years, he focused on integrating technology into marketing strategies, enhancing the company's service offerings and client engagement through innovative solutions.
Leadership at Zone
From 2012 to 2018, Mike Daymond held the position of Chief Operating Officer and CTO at Zone. During his six years in this role, he was instrumental in shaping the company's operational strategies and technological direction. His leadership contributed to the growth and development of the organization in the competitive market landscape.
Technical Background at Cisco and Bell Canada
Mike Daymond's technical expertise is highlighted by his roles at Cisco and Bell Canada. At Cisco, he served as Technical Director - Professional Services from 2000 to 2004, where he oversaw professional services initiatives. Earlier, he worked at Bell Canada as a Consulting Solutions Architect from 2004 to 2006, focusing on developing tailored solutions for clients. These positions provided him with a strong foundation in technology and consulting.