Brittany Wright
About Brittany Wright
Brittany Wright serves as the Center Director at Octapharma Plasma, Inc., where she has excelled in service delivery and strategic vision development since 2019. With over 10 years of experience in operations management and a strong educational background in health care administration, she has a proven ability to surpass client and organizational expectations.
Work at Octapharma Plasma
Brittany Wright serves as the Center Director at Octapharma Plasma, Inc. since 2019. In this role, she is responsible for overseeing the operations of the plasma donation center in Augusta, Georgia. Her focus includes ensuring exceptional service delivery and implementing strategic vision development to meet organizational goals. Wright's leadership is characterized by her ability to allocate human resources effectively, establish priorities, and meet deadlines.
Education and Expertise
Brittany Wright holds a Bachelor of Science degree in Health/Health Care Administration/Management from Albany State University, which she completed from 2007 to 2011. She furthered her education by earning a Master of Business Administration (MBA) in Health/Health Care Administration/Management from Strayer University between 2015 and 2018. Wright possesses expertise in financial frameworks, financial analysis, and planning, contributing to her comprehensive understanding of operations management.
Background in Operations Management
Before her current position at Octapharma Plasma, Brittany Wright worked as an Operations Manager at Teleperformance from 2012 to 2019 in Augusta, Georgia. During her seven years there, she developed skills in operations management, human resources, finance, quality assurance, and regulatory compliance. Her extensive experience in these areas has equipped her with the knowledge necessary to excel in her current role.
Professional Achievements
Brittany Wright has over 10 years of experience in various aspects of operations management, including HR, finance, quality assurance, and customer service. She is recognized for her ability to surpass client and organizational expectations through exceptional service delivery. Her strategic vision development has contributed to the successful management of onshore and offshore accounts, as well as regulatory compliance administration.