Lauren Carter
About Lauren Carter
Lauren Carter is a Processing Technician at Octapharma Plasma, Inc. in Charlotte, North Carolina, with eight years of experience in the biopharmaceutical sector and a background in customer service and sales.
Work at Octapharma Plasma
Lauren Carter has served as a Processing Technician at Octapharma Plasma, Inc. since 2016. In this role, she is responsible for various tasks related to the processing of plasma, contributing to the overall efficiency of operations. Her position requires expertise in handling heavy equipment, which is essential for the safe and effective management of plasma processing. Lauren's experience in this role spans over eight years and takes place in Charlotte, North Carolina.
Previous Work Experience
Before joining Octapharma Plasma, Lauren gained valuable experience in customer service roles. She worked as a Customer Service Representative at Walmart from 2006 to 2007 in Bentonville, Arkansas. Following this, she served as a Customer Service Manager at Sears Auto Centers from 2008 to 2009 in Hoffman Estates, Illinois. Additionally, she has a background in internships at the National AHEC Organization and the Medical University of South Carolina, where she developed skills relevant to her current technical role.
Education and Expertise
Lauren graduated from Southeastern Institute - Charleston, which provided her with a formal education that supports her technical capabilities in the biopharmaceutical sector. She also studied General Studies at Charlestowne Academy from 2002 to 2004. Her expertise includes proficiency in Medisoft, a medical billing software, which aids in managing patient data and operations. This educational background and skill set enhance her effectiveness in her current role as a Processing Technician.
Skills in the Biopharmaceutical Industry
Lauren possesses a demonstrated history of working in both the chemicals and biopharmaceutical industries. Her versatility and adaptability across different scientific fields are evident in her ability to manage operations effectively. Her strong skills in handling heavy equipment and proficiency in medical billing software are crucial for her role in the plasma industry, allowing her to contribute to operational efficiency and patient data management.
Sales Operations Experience
In addition to her technical skills, Lauren has been involved in sales operations, which complements her role as a Processing Technician. Her experience in sales enhances her understanding of customer needs and business development, allowing her to bridge the gap between technical operations and customer service effectively. This combination of skills supports her ability to meet the demands of her position in the biopharmaceutical sector.