Steven Taylor
About Steven Taylor
Steven Taylor is an Assistant Manager with over 20 years of experience in customer service across Health Care, Retail, and Restaurant Management. He has held various leadership roles, including positions at Florida's Blood Centers and Octapharma Plasma, Inc.
Work at Octapharma Plasma
Steven Taylor has been serving as an Assistant Manager at Octapharma Plasma, Inc. since 2016. His role involves overseeing daily operations and ensuring high standards of customer service within the plasma donation center. Based in Charlotte, North Carolina, he has contributed to the organization for over eight years, applying his extensive experience in the customer service industry to enhance operational efficiency and donor satisfaction.
Experience in Customer Service Industry
With over 20 years of experience in the customer service industry, Steven Taylor has developed a strong background in Health Care, Retail, and Restaurant Management. His diverse experience equips him with a unique skill set that allows him to effectively manage teams and improve service delivery across various sectors. His leadership has been instrumental in achieving operational goals in each organization he has been part of.
Previous Positions Held
Prior to his current role, Steven Taylor worked at Florida's Blood Centers as a Donor Services Supervisor from 2009 to 2015 in Orlando, Florida. He also held the position of Supervisor at Club Demonstration Services from 2004 to 2007 in San Diego, California. Additionally, he served as Assistant Food and Beverage Manager at Marriott Vacations Worldwide Corporation for one year in Orlando, Florida, from 2007 to 2008.
Education and Training
Steven Taylor studied at Everest College in Colorado Springs from 2008 to 2009. His education provided him with foundational knowledge and skills that complement his extensive experience in customer service and management roles. This educational background supports his ability to lead effectively in various operational environments.