Carlos Gonzalez
About Carlos Gonzalez
Carlos Gonzalez is an IT Helpdesk and MFP Hardware Service Technician currently working at Office1 since 2021, with a background in field service engineering and computer lab assistance.
Current Role at Office1
Carlos Gonzalez currently serves as an IT Helpdesk and Remote Services - MFP Hardware Service Technician at Office1. He has held this position since 2021 and operates from the Cerritos, California office located at 12750 Center Drive, Ste 150. In this role, he is responsible for providing technical support and maintenance for multi-function printer hardware, ensuring efficient operation and troubleshooting of equipment.
Previous Experience at Office1
Prior to his current role, Carlos Gonzalez worked at Office1 as a Field Service Engineer from 2017 to 2021. During his four years in this position, he was based at the Los Angeles office located at 617 West 7th Street, Ste 504. His responsibilities included on-site service and repair of various office equipment, contributing to the overall functionality of the organization's technical resources.
Career at Los Angeles Unified School District
Carlos Gonzalez worked at the Los Angeles Unified School District as a Computer Lab Assistant and Special Education Assistant from 2002 to 2014. Over the course of twelve years, he supported educational initiatives by assisting students in computer labs and providing specialized assistance to students with special needs, enhancing their learning experiences.
Experience at Ricoh USA, Inc.
From 2014 to 2017, Carlos Gonzalez was employed at Ricoh USA, Inc. as a Field Service Technician. In this role, he focused on the maintenance and repair of office equipment, ensuring that clients received timely and effective service. His experience in this position contributed to his technical expertise in hardware support.
Educational Background at DeVry University
Carlos Gonzalez studied at DeVry University, where he pursued Network and Communications Management from 2014 to 2017. He also completed an Associate's degree in Network Systems Administration from 2012 to 2014. His education provided him with a solid foundation in network management and systems administration, equipping him with the skills necessary for his technical roles.
Military Service in the United States Army Reserve
Carlos Gonzalez served in the United States Army Reserve as a Unit Supply Specialist from 1999 to 2006. His seven years of military service involved managing supply logistics and supporting unit operations, contributing to his organizational and technical skills.