Abigail Lim
About Abigail Lim
Abigail Lim is a Casino Marketing Manager at Okada Manila, where she has worked since 2019. She holds a Bachelor of Science in Hospitality Management from Colegio de San Juan de Letran and has extensive experience in the casino industry, including previous roles at Solaire Resort and Casino.
Work at Okada Manila
Abigail Lim has been serving as the Casino Marketing Manager at Okada Manila since 2019. In this role, she is responsible for developing and implementing marketing strategies to enhance the casino's visibility and attract customers. Her position involves collaborating with various departments to ensure a cohesive approach to customer engagement and retention. Abigail's experience in the gaming industry contributes to her effectiveness in this role, where she focuses on maximizing the casino's marketing potential.
Education and Expertise
Abigail Lim studied Hospitality Management at Colegio de San Juan de Letran, where she earned a Bachelor of Science (BS) degree from 2007 to 2011. This educational background provided her with foundational knowledge in hospitality and customer service, which she applies in her current role in casino marketing. Her expertise in the field is further enhanced by her extensive experience in various marketing and customer service positions within the gaming industry.
Background in Casino Marketing
Before joining Okada Manila, Abigail Lim gained significant experience in the casino industry through various roles at Solaire Resort and Casino. She worked as a Slots Player Development VIP Host and a Mass Marketing VIP Host in 2013. Following these positions, she served as a Rewards Club Supervisor from 2014 to 2017, where she managed customer loyalty programs and enhanced guest experiences. This diverse background in casino marketing has equipped her with valuable insights into customer preferences and market trends.
Previous Experience in Aviation
Prior to her career in the casino industry, Abigail Lim worked as a Cabin Crew member at Cebu Pacific Air from 2011 to 2012. This role involved ensuring passenger safety and comfort during flights, as well as providing excellent customer service. Her experience in aviation has contributed to her strong communication skills and ability to work in fast-paced environments, which are essential in her current position in casino marketing.