Omada One
Omada One is a privately held IT services and consulting company founded in 2021, headquartered in Makati City, Philippines. With a small team of three, the company specializes in outsourced business process management and contact center services, leveraging over 90 years of combined experience.
Company Overview
Omada One is a privately held company founded in 2021, operating in the IT Services and IT Consulting industry. With a team size of three, it is classified as a very small business. The company's headquarters is located in Makati City, NCR, Philippines. Omada One aims to empower teams to achieve their full productivity potential by providing specialized outsourced business process and management services.
Services Offered
Omada One provides a range of services focused on improving workforce management, operational management, and contact center management. The company specializes in building and developing high-performance back-office and contact center teams. It offers tailored contact center and back office support services, as well as insights into optimizing remote and offshore lead generation and appointment setting sales teams. Additionally, Omada One features a ROI Calculator to help businesses estimate potential savings from outsourcing.
Industry Experience
Omada One combines over 90 years of experience from diverse fields, including military forces and corporate offices. This extensive background informs the company's approach to providing expert outsourcing and external management services. The company operates and manages micro contact delivery centers in the Philippines, the Asia Pacific region, and other low labor-cost areas, ensuring efficient service delivery.
Operational Model
Omada One utilizes a unique operational model that bridges the gap between traditional outsourcing and establishing dedicated offshore teams. The company emphasizes team-centricity, allowing teams to hire new members themselves. It employs both a 'Do it for you' approach, which provides expert outsourcing services, and a 'Do it with you' approach, offering training and consultation to build internal capabilities.
Global Presence
Omada One has established a presence in various regions, including North America, the Philippines, Australia, Malaysia, and Singapore. This global footprint enables the company to cater to a diverse clientele and adapt its services to meet the specific needs of businesses in different markets.