Alexis Stephens
About Alexis Stephens
Alexis Stephens is a Customer Success Manager at Omega Optical Holdings, where she has worked since 2023. She has a background in business administration and has held various customer service roles in New York.
Work at Omega Optical
Alexis Stephens has been employed at Omega Optical Holdings as a Customer Success Manager since 2023. In this role, she is responsible for ensuring customer satisfaction and managing client relationships. Her tenure at Omega Optical has lasted for 10 months, during which she has contributed to enhancing customer experiences and streamlining support processes.
Education and Expertise
Alexis Stephens completed her studies at Tyburn Academy from 2016 to 2019. Following this, she attended Cayuga Community College, where she focused on General Business Administration and Management from 2019 to 2021. This educational background has equipped her with the skills necessary for her roles in customer service and management.
Background in Customer Service
Prior to her current position, Alexis worked at EMF as a Customer Service Representative and Sales Assistant from 2022 to 2023. She then advanced to the role of Senior Customer Service Specialist and Riofoto Account Manager at EMF, where she has been employed since 2023. Additionally, she gained experience at Wegmans Food Markets as a Customer Service Representative from 2018 to 2020.
Professional Experience
Alexis Stephens has accumulated significant experience in customer service roles. Her career includes positions at EMF and Wegmans Food Markets, where she developed her skills in customer interaction and sales support. This experience has contributed to her effectiveness in her current role at Omega Optical.