Conor Mc Laughlin
About Conor Mc Laughlin
Conor Mc Laughlin is a Senior Customer Support Engineer at Ometria, with a background in support roles at various companies including Sequel Business Solutions Ltd and Liquidnet. He holds a BSc in Computing and Information Technology from Queen's University Belfast.
Current Role at Ometria
Conor Mc Laughlin serves as a Senior Customer Support Engineer at Ometria. He has held this position since 2021, contributing to the company's customer support initiatives. His role involves addressing customer inquiries and providing technical assistance to ensure optimal user experience with Ometria's products.
Previous Experience at Sequel Business Solutions Ltd
Prior to his current role, Mc Laughlin worked at Sequel Business Solutions Ltd. He started as a Support Analyst from 2016 to 2019, where he provided support services to clients. He then advanced to the position of Senior Support Analyst from 2019 to 2021, further enhancing his expertise in customer support and technical problem-solving.
Experience at Liquidnet
Before joining Sequel Business Solutions Ltd, Mc Laughlin worked at Liquidnet as a Product Support Analyst from 2015 to 2016. In this role, he was responsible for providing product support and troubleshooting issues for clients in the Greater New York City Area, gaining valuable experience in a fast-paced environment.
Educational Background at Queen's University Belfast
Conor Mc Laughlin studied at Queen's University Belfast, where he earned a Bachelor of Science degree in Computing and Information Technology. His studies spanned from 2010 to 2015, equipping him with a solid foundation in technology and information systems.
Early Career at KANA Software
Mc Laughlin began his career as a Support Placement Student at KANA Software from 2013 to 2014. This 11-month placement provided him with practical experience in customer support and technical assistance, laying the groundwork for his future roles in the industry.