Jessica Beam
About Jessica Beam
Jessica Beam is a Senior Customer Success Manager with extensive experience in digital marketing and merchandising. She has held various roles in notable companies, including Alloy Apparel & Accessories and Century 21 Department Stores, and currently works at Ometria in the New York City Metropolitan Area.
Current Role at Ometria
Jessica Beam serves as a Senior Customer Success Manager at Ometria, a position she has held since 2021. In this role, she collaborates closely with marketing and merchandising teams to execute promotional campaigns effectively. Her responsibilities include managing customer relationships and ensuring successful implementation of strategies that enhance customer satisfaction and retention.
Previous Experience in Customer Success
Before joining Ometria, Jessica worked at Bluecore as a Senior Customer Success Manager from 2019 to 2021. In this capacity, she focused on customer engagement and support, helping clients maximize the value of their investments in Bluecore's services. Her earlier roles include positions at Alloy Apparel & Accessories and Century 21 Department Stores, where she gained experience in digital marketing and customer relationship management.
Educational Background
Jessica holds a Bachelor of Science degree in Digital Marketing from Southern New Hampshire University, which she completed from 2017 to 2020. She also earned an Associate’s Degree in Fashion Merchandising Management from the Fashion Institute of Technology, studying there from 2009 to 2015. Additionally, she obtained a certificate in Data Analytics from General Assembly in 2016.
Experience in Digital Marketing
Jessica has extensive experience in digital marketing, having worked as a Digital Email Marketing Manager at Alloy Apparel & Accessories from 2013 to 2016. She was responsible for setting up and maintaining email codes for promotional campaigns. Her role as a Digital Marketing Associate at Century 21 Department Stores further solidified her expertise in managing CRM databases and promotional codes across various platforms.
Merchandising and Coordination Skills
In her previous role as a Merchandise Promotional Coordinator at New York & Company from 2002 to 2013, Jessica supported the buying team with style set-up and purchase order entry using Ecometry. She has experience creating and executing catalog offers specifically for sales tracking purposes, demonstrating her proficiency in merchandising and promotional strategies.