Ky Ismet
About Ky Ismet
Ky Ismet serves as the VP of Customer Success at Ometria and has extensive experience in customer success and marketing roles across various companies in London. With a background in music performance and a passion for multi-channel marketing, Ismet co-founded A House Like This and has held leadership positions at several organizations.
Current Role at Ometria
Ky Ismet serves as the Vice President of Customer Success at Ometria, a position held since 2022. In this role, Ky leads a Customer Success team that has received recognition, including the Future of SaaS award. The focus of the team is to enhance customer experiences and ensure successful implementation of Ometria's solutions.
Professional Experience
Ky Ismet has extensive experience in customer success and account management. Prior to joining Ometria, Ky worked as the Director of Customer Success at Ometria from 2020 to 2022. Additionally, Ky held the position of Head of Customer Success at Enthuse from 2019 to 2020 and was the Director of Customer Success at Yieldify from 2014 to 2019. Ky's career began at Tradedoubler, where roles included Account Executive, Account Manager, and Senior International Account Manager.
Entrepreneurial Ventures
In addition to a successful career in customer success, Ky Ismet co-founded A House Like This, a brand that has gained visibility in notable publications such as British Vogue and The Independent. This venture demonstrates Ky's commitment to creating impactful marketing experiences.
Education and Expertise
Ky Ismet studied at the University of West London, earning a Bachelor of Music (BMus) degree in Popular Music Performance from 2007 to 2010. This educational background contributes to Ky's understanding of creative marketing strategies and customer engagement across various channels.
Coaching and Mentorship
Ky Ismet is actively involved in mentoring through the Catalyst Coaching Corner, an application-based program designed for Customer Success professionals. This role reflects Ky's dedication to fostering growth and development within the customer success community.