Johnny Olmedo
About Johnny Olmedo
Johnny Olmedo is a Post Charge Off Specialist at OnDeck, where he has worked since 2018. He has a background in customer service and management, with experience at companies like T-Mobile and Alliance Data.
Work at OnDeck
Johnny Olmedo has been employed at OnDeck since 2018, serving as a Post Charge Off Specialist. In this role, he is responsible for managing post-charge-off accounts and ensuring effective resolution strategies. His tenure at OnDeck spans six years, during which he has contributed to the company's operational efficiency in Denver, CO.
Previous Experience at Super Value Stores Ltd.
Before joining OnDeck, Johnny Olmedo worked at Super Value Stores Ltd. as a Bilingual Customer Service Supervisor. His employment lasted for 11 months from 2012 to 2013 in Aurora, CO. In this position, he managed customer service operations and provided support in both English and Spanish.
Career at T-Mobile
Johnny Olmedo spent a decade at T-Mobile, where he held the position of Bilingual Financial Care Supervisor from 2002 to 2012 in Thornton, CO. His responsibilities included overseeing financial care operations and ensuring customer satisfaction while utilizing his bilingual skills to assist a diverse clientele.
Experience at Alliance Data Card Services
At Alliance Data Card Services, Johnny Olmedo served as a Senior Manager from 2013 to 2016 in Thornton, CO. In this role, he was involved in managing teams and operations, focusing on enhancing service delivery and customer experience within the organization.
Education and Expertise
Johnny Olmedo studied at Davis Applied Technology College, where he earned a Radiology Degree after completing a program in radiology practical technician from 1998 to 1999. His professional expertise includes building and managing teams across various business lines, such as Collections, Financial Care, and Customer Care. He is skilled in navigating organizational change and aligning strategies with operational goals.