Sophie Lavin
About Sophie Lavin
Sophie Lavin is a Salesforce Administrator with over a decade of experience in operational and administrative roles, currently working at OnDeck since 2019. She has previously held positions at Yodle, ODX, and 2U, and holds a Bachelor of Arts in Communication and Psychology from the University of Massachusetts Amherst.
Current Role at OnDeck
Sophie Lavin has been working as a Salesforce Administrator at OnDeck since 2019. In this role, she utilizes her expertise in Salesforce to manage and optimize the company's customer relationship management system. Her responsibilities include ensuring data integrity, customizing Salesforce features, and providing support to users. She has contributed to streamlining processes and enhancing operational efficiency within the organization.
Previous Experience in Salesforce Administration
Prior to her current position, Sophie worked as a Salesforce Administrator at ODX for eight months in 2018 and at 2U for nine months in 2019. During her tenure at ODX, she focused on managing Salesforce functionalities to support business operations. At 2U, she continued to apply her Salesforce skills to improve administrative processes. Additionally, she served as a Salesforce Administrator at Yodle from 2016 to 2018, where she further developed her expertise in the platform.
Operational Roles at Yodle
Sophie Lavin held multiple operational roles at Yodle from 2012 to 2018. She began as an Operations Associate in Client Services Operations and later transitioned to an Operations Specialist in Program Management. She also worked as an Operations Analyst in Customer Intelligence & Acquisition. These positions allowed her to gain valuable experience in operational management and client services, contributing to her overall skill set in administration.
Education and Academic Background
Sophie Lavin earned her Bachelor of Arts degree in Communication and Psychology from the University of Massachusetts Amherst, where she studied from 2007 to 2011. This academic background provided her with foundational skills in effective communication and understanding human behavior, which are essential in her administrative and operational roles. She also attended Lower Merion High School from 2004 to 2007.
Expertise in Administrative Functions
Sophie has over a decade of experience in various operational and administrative roles. Her expertise includes Salesforce Administration, Microsoft Office, Microsoft Excel, and PowerPoint. This diverse skill set enables her to effectively manage tasks, analyze data, and support organizational objectives. She has demonstrated her ability to adapt and thrive in different administrative environments throughout her career.