Samantha Cole
About Samantha Cole
Samantha Cole serves as the Implementation Operations Team Lead at OnPay, where she has worked since 2023. She has a diverse background in operational roles, including positions at Southeast Pet, Petco, and Alpha Insulation & Waterproofing.
Current Role at OnPay
Samantha Cole currently serves as the Implementation Operations Team Lead at OnPay, a position she has held since 2023. In this role, she oversees the implementation processes and ensures operational efficiency within the team. Her responsibilities include coordinating project timelines, managing team workflows, and enhancing client onboarding experiences.
Previous Experience at OnPay
Before her current role, Samantha worked at OnPay as an Implementation Analyst from 2022 to 2023. During this time, she focused on analyzing client needs and facilitating the implementation of software solutions. Her work contributed to improving client satisfaction and streamlining operational processes.
Career Background
Samantha Cole has a diverse work history that includes roles in various industries. She worked at Southeast Pet as Credits and Sales Support from 2018 to 2022 and as an Accounts Payable Specialist from 2017 to 2018. Additionally, she held positions at Alpha Insulation & Waterproofing as Payroll/AR Coordinator and at Petco as Inventory and Pricing Department Manager.
Educational Background
Samantha studied at The University of Georgia, where she earned a Bachelor of Arts degree in Art History from 2007 to 2011. Her education provided her with a strong foundation in critical thinking and analysis, which she applies in her professional roles.
Internship Experience
In 2011, Samantha completed a seven-month internship at Project Safe, Inc. This experience allowed her to gain practical skills and insights into organizational operations, contributing to her professional development early in her career.