OnSolve
OnSolve provides a comprehensive critical event management platform, featuring AI-powered risk insights, mass notification systems, and solutions for incident management, business continuity, and more, serving various industries and sectors.
Services
OnSolve offers a wide range of services focused on critical event management. These services include risk insights utilizing AI-powered threat detection, mass notification systems for timely communication, incident management solutions for crisis response, and business continuity planning and execution. They also provide IT alerting and incident response solutions, on-call scheduling for workforce management, as well as public alerting and residential safety options. Moreover, OnSolve offers security operations solutions for organizational protection and travel risk management solutions.
Industry Solutions
OnSolve caters to various industries with tailored solutions. These industries include Financial Services, Insurance, Manufacturing, Professional Services, Retail & Wholesale, and Technology, Media, and Telecom. They also provide Property Management solutions for both Commercial & Real Estate sectors. The Education sector, including Colleges & Universities and K-12 schools, is served with specialized solutions. Additionally, OnSolve offers solutions designed for the Government sector, covering Federal, State, County, and Local levels, and the Healthcare sector, encompassing Hospitals and Health Systems, Social Services & WIC, and Senior Living facilities.
Mass Notification and Resident Information
OnSolve features comprehensive mass notification systems to ensure timely and effective communication during critical events. The company offers resident information services, which include the CodeRED Community Hub, allowing residents to stay informed. There is also an opt-out feature for those who prefer not to receive notifications.
Customer Experience Program
OnSolve provides a comprehensive customer experience program, which includes customer care, professional services, and training. These elements are designed to ensure clients are supported throughout their engagement with OnSolve’s various platforms and services, enabling them to effectively manage critical events.
Resource Library and Engagement
OnSolve maintains a resource library, blog, and customer stories for education and information. Additionally, the company engages in tradeshows and events to connect with clients and industry professionals. This engagement helps spread awareness of their solutions and fosters industry connections.