Barry Lowe
About Barry Lowe
Barry Lowe is a Customer Support Manager at OnSolve, where he has worked since 2017. He previously served as an On Site Engineer at Hardsoft Ltd from 2003 to 2009.
Work at OnSolve
Barry Lowe has been employed at OnSolve since 2017, where he holds the position of Customer Support Manager. In this role, he is responsible for overseeing customer support operations, ensuring that clients receive timely assistance and effective solutions to their inquiries. His tenure at OnSolve has spanned over seven years, during which he has contributed to enhancing customer satisfaction and support processes.
Previous Experience at Hardsoft Ltd
Prior to his current role, Barry Lowe worked at Hardsoft Ltd as an On Site Engineer from 2003 to 2009. His six years in this position involved providing technical support and solutions directly to clients. This experience equipped him with valuable skills in customer interaction and technical troubleshooting, which he has carried into his current role at OnSolve.
Professional Background
Barry Lowe has a solid professional background in customer support and technical engineering. His career began at Hardsoft Ltd, where he developed essential skills in on-site technical support. Since joining OnSolve, he has focused on customer service management, leveraging his engineering background to improve customer experiences.
Location and Work Environment
Barry Lowe is based in London, United Kingdom, where he works at OnSolve. The London office provides a dynamic work environment that supports collaboration and innovation in customer service. His location allows him to engage with a diverse client base and address their support needs effectively.