Beth Pierce
About Beth Pierce
Beth Pierce serves as the Client Support Lead at OnSolve, where she has worked since 2018. With a background in coaching and a focus on recognizing team members' value, she has dedicated her career to supporting clients in emergency situations.
Work at OnSolve
Beth Pierce has been serving as the Client Support Lead at OnSolve since 2018. In this role, she focuses on providing exceptional support to clients, particularly during critical situations. Her responsibilities include coaching team members and enhancing their skills in the client support field. She has been instrumental in fostering a supportive environment that prioritizes client needs, especially in emergencies.
Education and Expertise
Beth Pierce earned her Master of Business Administration (M.B.A.) from SUNY Empire State College, completing her studies from 2005 to 2009. This educational background has equipped her with the necessary skills to excel in her role within the SaaS industry, particularly in emergency notification systems. Her expertise lies in client support and team coaching.
Background
Beth Pierce joined a SaaS company in 2012, specializing in emergency notification systems. Her experience in this field spans over a decade, during which she has developed a deep understanding of client support dynamics. She currently resides in Ormond Beach, Florida, where she continues to contribute to the emergency notification industry.
Achievements
Throughout her career, Beth Pierce has built strong friendships within the emergency notification industry. She is passionate about coaching her team members, helping them recognize their value in the client support field. Her commitment to assisting clients during life-threatening situations is a significant aspect of her professional achievements.