Charlie U.
About Charlie U.
Charlie U. serves as the Head of Delivery Management & Enterprise Data Services at OnSolve, where he has worked since 2019. He previously held various leadership roles at WorldPay, contributing over 15 years of experience in technology operations and application development.
Work at OnSolve
Currently, Charlie U. serves as the Head of Delivery Management & Enterprise Data Services at OnSolve. He has held this position since 2019, contributing to the organization for five years. In this role, he focuses on managing delivery processes and enterprise data services, ensuring alignment with company objectives and stakeholder needs.
Previous Experience at WorldPay
Prior to joining OnSolve, Charlie U. worked at WorldPay in various roles from 2001 to 2018. His positions included Developer, Manager & Director of Application Development, Senior Director of Application Development, and Head of Technology Operations for the Americas. His tenure at WorldPay spanned 17 years, during which he gained extensive experience in technology operations and application development.
Education and Expertise
Charlie U. earned a Bachelor of Business Administration (BBA) in Computer Information Systems from Georgia State University. He possesses expertise in managing infrastructure components, including platforms, storage, network, telephony, and databases. He utilizes Lean Six Sigma and ITIL frameworks to drive continuous improvement and operational excellence.
Management and Stakeholder Engagement
In his professional roles, Charlie U. emphasizes the importance of establishing and reviewing service levels to maintain strong relationships with business stakeholders. He engages with stakeholders in a non-technical manner to ensure alignment with company strategy and deliverables. Additionally, he partners with security teams to address security threats and actively seeks constructive criticism to enhance decision-making.