Michelle Gogarty
About Michelle Gogarty
Michelle Gogarty is a Client Success Account Manager at Onsolve, where she has worked since 2014 in Ormond Beach, Florida. She has a background in business process improvement and excels in customer satisfaction and Microsoft Excel.
Work at OnSolve
Michelle Gogarty has served as a Client Success Account Manager at OnSolve since 2014. Over her ten years in this role, she has been based in Ormond Beach, Florida. In her position, she focuses on ensuring customer satisfaction and enhancing client relationships. Her work contributes to the overall success of the organization by addressing client needs and improving service delivery.
Education and Expertise
Michelle studied at the University of Central Florida, where she gained foundational knowledge that supports her career in client success management. She possesses expertise in business process improvement, particularly within the information technology and services industry. This background enables her to implement effective strategies that enhance operational efficiency.
Skills in Customer Satisfaction
Michelle Gogarty demonstrates strong skills in customer satisfaction, which are essential to her role as a Client Success Account Manager. Her ability to understand and address client needs plays a significant role in fostering positive relationships and ensuring client retention. She actively seeks to enhance the customer experience through effective communication and problem-solving.
Proficiency in Microsoft Excel
In her current role, Michelle utilizes Microsoft Excel to enhance operational efficiency. Her proficiency in this software allows her to analyze data, track client interactions, and streamline processes. This skill contributes to her effectiveness in managing client accounts and improving service delivery.