Myesha Frasher
About Myesha Frasher
Myesha Frasher is a Premier Support Technician with over 10 years of experience in SaaS and FinTech customer support. She has expertise in financial software tools and actively contributes to youth education through her volunteer work with Junior Achievement.
Work at OnSolve
Myesha Frasher currently holds the position of Premier Support Technician at OnSolve, where she has been employed since 2024. In this role, she focuses on providing high-level technical support to customers, ensuring their needs are met efficiently. Myesha's responsibilities include addressing customer inquiries, troubleshooting issues, and collaborating with internal teams to enhance service delivery.
Previous Experience at CareerBuilder
Myesha Frasher worked at CareerBuilder in various roles from 2013 to 2019. Initially, she served as a Product and Technical Support Specialist for five years, followed by a ten-month tenure as a Premier Product and Technical Support Specialist. During her time at CareerBuilder, she contributed to customer support and product management, enhancing user experiences and satisfaction.
Expertise in Financial Software Tools
Myesha possesses expertise in several financial software tools, including Netsuite, Quickbooks, and Xero. This knowledge enables her to effectively assist customers in navigating these platforms, addressing their inquiries, and providing solutions tailored to their financial management needs.
Volunteer Work and Community Involvement
Myesha Frasher actively volunteers with Junior Achievement, focusing on youth education and empowerment. Additionally, she serves as an ambassador for the Women's Alliance at CareerBuildHER/CareerBuilder, LLC, promoting initiatives that support women's professional development and networking opportunities.
Education and Qualifications
Myesha Frasher earned a Bachelor of Arts degree in Communication from Mercer University. This educational background has equipped her with strong communication skills, which she applies in her professional roles, particularly in customer support and relationship management.