Visha Gandhi, PhD
About Visha Gandhi, PhD
Visha Gandhi, PhD, is the Manager of Public Information at the Ontario Energy Board, where she has worked since 2019. She has extensive experience in education, fundraising, and communications, with a strong focus on diversity and employee wellness.
Current Role at Ontario Energy Board
Visha Gandhi serves as the Manager of Public Information at the Ontario Energy Board, a position she has held since 2019. In this role, she produces a monthly report that analyzes trends and metrics to align with corporate performance goals. Additionally, she launched the Ontario Energy Board's online chat customer service channel, overseeing its testing, implementation, and staff training. Her responsibilities also include conducting coaching sessions during monthly call reviews to enhance staff performance in consumer relations.
Previous Experience in Fundraising and Event Coordination
Prior to her current position, Visha Gandhi worked as a Fundraising On-site Event Coordinator at The Stop Community Food Centre from 2010 to 2013. During her three years in this role, she was involved in organizing events aimed at raising funds and awareness for community food initiatives in the Toronto area. This experience contributed to her skills in public engagement and event management.
Educational Background and Qualifications
Visha Gandhi holds a Ph.D. in English Language and Literature from York University, where she also earned her Master of Arts in the same field from 2001 to 2002. Her doctoral research employed interdisciplinary approaches, including disability studies, critical race theory, and cultural studies, focusing on interactions between ethnic communities in major cities. She also obtained a Bachelor of Arts from Concordia University, further solidifying her academic foundation in English Language and Literature.
Experience in Education and Communications
Visha Gandhi has extensive experience in education, having worked as an Educator at York University from 2003 to 2011. In addition, she served as a Communications Intern at Not Far From The Tree for six months in 2012. Her roles in education and communications have equipped her with skills in conveying complex information effectively and engaging diverse audiences.
Focus Areas and Interests
Visha Gandhi has a special interest in diversity, branding, mentorship, and employee wellness. These interests influence her approach to consumer relations and her work at the Ontario Energy Board. She emphasizes the importance of these areas in enhancing organizational culture and improving service delivery.