Akhilesh Patel
About Akhilesh Patel
Akhilesh Patel is a Customer Support Engineer with extensive experience in IT management and technical support. He currently holds multiple positions in various companies, including IT Manager at IMPERATIV HOSPITALITY PRIVATE LIMITED and Regional Technical Support Engineer at Manappuram Finance Limited.
Work at Onward Technologies
Akhilesh Patel has been employed at Onward Technologies Limited as a Customer Support Engineer since 2017. In this role, he provides technical support and assistance to clients, ensuring that their needs are met effectively. His responsibilities include troubleshooting issues, managing customer inquiries, and maintaining high standards of service. His tenure at Onward Technologies spans over seven years, indicating his commitment to the organization and his role within the team.
Current Roles and Responsibilities
In addition to his position at Onward Technologies, Akhilesh Patel holds multiple roles in various organizations. He has been serving as an IT Manager at IMPERATIV HOSPITALITY PRIVATE LIMITED since 2021. He also works as a Regional Technical Support Engineer at Manappuram Finance Limited and as an IT Officer at Kunal Structure (I) Pvt. Ltd., both since 2021 and 2017 respectively. His diverse roles highlight his versatility and expertise in IT support and management.
Education and Expertise
Akhilesh Patel holds a Master of Science degree in Information Technology from Swami Vivekananda University, which he completed from 2017 to 2019. He also earned a Bachelor of Computer Applications from Sunrise University between 2015 and 2018. His educational background provides him with a solid foundation in IT principles, which he applies in his current roles. He possesses advanced skills in managing Google Workspace and Office 365 admin consoles and has expertise in deploying servers on AWS.
Background in Technical Support
Before his current positions, Akhilesh Patel worked briefly as a lab technician at Jetking Infotrain Limited in 2014. This early experience in the technical field contributed to his understanding of computer hardware, networking, and operating systems. His background in technical support has been further developed through his roles in various organizations, where he has gained extensive knowledge and skills in IT support.