OPEN BONNET
OPEN BONNET is a Dubai-based automotive company founded in 2019, specializing in a fully digitized marketplace connecting car owners with verified service providers for a wide range of automotive services.
Company Overview
OPEN BONNET is a small business operating in the automotive industry, founded in 2019. The company is headquartered in Dubai, UAE, and has additional locations in Abu Dhabi, Ajman, Al Ain, Fujairah, Ras Al Khaimah, and Sharjah. OPEN BONNET provides a marketplace that connects car owners with verified service providers through a fully digitized experience. The company focuses on improving processes and standards in the automotive aftermarket sector.
Services Offered
OPEN BONNET specializes in a variety of automotive aftermarket services. These include car repair aggregation, auto parts e-commerce, car service and repair, accessory and spares sales, fleet servicing solutions, and mobile mechanic services. The company offers a comprehensive range of services such as periodic services, electrical and mechanical repairs, collision repairs, and various car care services including detailing and inspections. OPEN BONNET also provides a car wash and spa service that can be booked from home.
Specialties
OPEN BONNET has several specialties within the automotive sector. These include automotive aftermarket services, car repair aggregation, and a focus on providing genuine parts. The company also offers a transparent pricing model with upfront job prices and a comprehensive car service contract for extended warranty coverage. Additionally, OPEN BONNET has a mobile mechanic service that provides on-site assistance for selected periodic services.
Network and Partnerships
OPEN BONNET has established a network of over 70 workshops across the UAE and has formed more than 100 key partnerships. This extensive network allows the company to provide a wide range of services and ensures that car owners have access to trusted service providers. The company aims to create a seamless aggregation and digitization of services for both car owners and service providers.
Customer Experience
OPEN BONNET emphasizes a trusted and convenient experience for car owners through its service advisory model. The company has serviced over 8,000 vehicles and offers a premium annual subscription that includes benefits such as free pickup and drop-off for all services and double OB CashPoints. OPEN BONNET also provides a 90-day labor warranty on services and a warranty on car batteries, ensuring customer satisfaction and confidence in the services provided.