Brando Becerril
About Brando Becerril
Brando Becerril is an IT Manager at Opentrons Labworks Inc. in Manhattan, New York, with over six years of experience in technical service and support across various corporate environments.
Work at Opentrons
Brando Becerril has been serving as the IT Manager at Opentrons Labworks Inc. since 2021. In this role, he oversees IT operations and ensures the efficient functioning of technology systems within the organization. His responsibilities include managing technical support, implementing IT strategies, and enhancing the overall IT infrastructure to support the company's objectives. His tenure at Opentrons has contributed to the company's commitment to innovation in laboratory automation.
Previous Experience at Cognizant
Before joining Opentrons, Brando Becerril worked at Cognizant in various capacities. He served as a Level 2 Application Support Analyst from 2017 to 2020, where he provided technical support and troubleshooting for application-related issues. Additionally, he held the position of Regional Lead from 2020 to 2021, managing a team and ensuring service delivery in the New York City Metropolitan Area. His experience at Cognizant equipped him with skills in customer service and technical support.
Career at TEKsystems
Brando Becerril worked as a Lead Service Desk Analyst at TEKsystems for 8 months in 2016 and 2017. In this role, he was responsible for managing service desk operations and providing support for various technical issues. His experience at TEKsystems helped him develop strong troubleshooting skills and a deep understanding of IT service management.
Educational Background
Brando Becerril holds a Bachelor's degree in Mechatronics, Robotics, and Automation Engineering from Centro de Estudios Superiores y Medio Superior, A.C., which he completed from 2010 to 2014. He also earned an Associate's degree in Computer Science from Suffolk County Community College, studying from 2015 to 2017. His educational background provides a solid foundation for his career in IT and technical support.
Technical Expertise and Skills
Brando Becerril specializes in troubleshooting and repairing a variety of devices, including desktop and laptop computers, multifunction printers, and Microsoft Office products. He has over 6 years of experience in providing technical service in large corporate environments. His expertise extends to supporting Blackberries and utilizing remote support tools, enabling him to deliver effective remote assistance and customer service to both executives and end-users.