Sean Ledwick, Mha
About Sean Ledwick, Mha
Sean Ledwick is a Customer Success Manager specializing in implementation at Opentrons Labworks Inc., where he has worked since 2021. He holds a Master's degree in Healthcare Administration and has experience in customer success, business analysis, and sales across various companies.
Work at Opentrons
Sean Ledwick currently holds the position of Customer Success Manager - Implementation at Opentrons Labworks Inc., a role he has occupied since 2021. He previously worked at the same company as a Customer Success Manager for four months in 2021 and as a Customer Success Associate from 2020 to 2021 for four months. His responsibilities likely include ensuring customer satisfaction and facilitating the implementation of Opentrons' products and services.
Education and Expertise
Sean Ledwick has a diverse educational background. He earned a Bachelor of Arts (B.A.) from Miami University, where he studied from 2009 to 2013. He furthered his education at Sacred Heart University, Jack Welch College of Business, focusing on Accounting and Finance from 2015 to 2016. Sean also obtained a Master's degree in Healthcare Administration from Suffolk University - Sawyer Business School, studying from 2017 to 2019.
Professional Background
Before his tenure at Opentrons Labworks Inc., Sean Ledwick worked in various roles that contributed to his expertise in customer success and business analysis. He served as a Business Analyst at Syft Corp from 2019 to 2020 for eight months. Additionally, he worked as a Sales Associate at Entellus Medical, Inc. from 2015 to 2017 in Chicago, Illinois, and as an Integrated Account Manager at UM | Universal McCann GmbH from 2014 to 2015 in New York City.
Career Progression
Sean Ledwick's career has shown a steady progression in customer success and business roles. Starting as a Sales Associate and moving through various positions, he gained experience in account management and business analysis. His transition into customer success roles at Opentrons reflects his ability to adapt and grow in the healthcare technology sector.