Emma Pappas
About Emma Pappas
Emma Pappas is a Customer Success professional based in Toronto, Ontario, Canada, with a background in marketing and event planning. She has experience working at Desjardins General Insurance Group and the Digital Finance Institute before joining OpenUnit in 2021.
Work at OpenUnit
Emma Pappas has been working at OpenUnit in the role of Customer Success since 2021. Her position focuses on enhancing customer satisfaction and ensuring that clients effectively utilize the company's services. Based in Toronto, Ontario, Emma has contributed to the team's efforts in maintaining strong client relationships and addressing customer needs.
Previous Experience in Customer Service
Prior to her current role, Emma Pappas worked as a Claims Agent at Desjardins General Insurance Group in 2018. This position lasted for four months and provided her with valuable experience in the insurance sector. Additionally, she served as a Marketing and Event Planning Intern at the Digital Finance Institute in 2020 for one month, where she gained insights into marketing strategies and event coordination.
Education and Expertise
Emma Pappas earned her Bachelor's degree in Marketing Management from the University of Guelph. Her studies spanned from 2014 to 2019, equipping her with foundational knowledge in marketing principles and practices. This educational background supports her current role in customer success, where she applies her marketing expertise to enhance client experiences.
Background
Emma Pappas has a diverse background that includes experience in customer service and marketing. She has worked in various roles that have contributed to her understanding of client needs and business operations. Her career path reflects a commitment to developing skills that support customer engagement and satisfaction.