Arlene Lagman Nucum
About Arlene Lagman Nucum
Arlene Lagman Nucum is a Content Moderator currently employed at OpenWeb since 2018. She has a diverse professional background, having held various roles in customer service, marketing, and administration across multiple countries including the Philippines, United Arab Emirates, and the United States.
Current Role at OpenWeb
Arlene Lagman Nucum has been working as a Content Moderator at OpenWeb since 2018. In this role, she is responsible for overseeing user-generated content to ensure compliance with community guidelines and standards. Her experience in content moderation contributes to maintaining a safe and engaging online environment for users.
Previous Experience in Customer Service
Prior to her current position, Arlene worked at AOL as a Senior Customer Service Consultant from 2003 to 2006. She provided support and assistance to customers, enhancing their experience with the company's services. Additionally, she served as a Customer Service Quality Assurance Representative at Convergys from 2006 to 2014, where she focused on maintaining service quality and customer satisfaction.
Marketing and Special Projects Background
Arlene has a background in marketing and project management. She worked as a Special Projects and Marketing Officer at Valtrans Transportation Systems & Services from 2016 to 2018 in Dubai, United Arab Emirates. Her role involved coordinating marketing initiatives and managing special projects to enhance the company's visibility and service offerings.
Education and Academic Background
Arlene completed her high school education at St. Scholastica's Academy in the City of San Fernando, Pampanga, from 1987 to 1997. She then pursued higher education at the University of Santo Tomas, where she earned a Bachelor’s Degree from 1997 to 2001. Her educational background provides her with a strong foundation for her professional endeavors.
Diverse Work Experience
Arlene has a diverse work history that includes roles in various sectors. She worked as a New Accounts Clerk at Rizal Commercial Banking Corporation (RCBC) from 2002 to 2003 in Ermita, Manila, Philippines. Additionally, she served as a Marketing Administrative Assistant at THTC in the United Arab Emirates from 2018 to 2019 and as a Virtual Assistant/Content Writer at Woolf Works in Singapore from 2014 to 2016.