Itay Mor

Technical Support Specialist @ OpenWeb

About Itay Mor

Itay Mor is a Technical Support Specialist with extensive experience in quality assurance and technical support within the ad tech and smart home security industries. He has worked for several companies in Israel, including Apester and Essence Group, and has been with OpenWeb since 2019.

Current Role at OpenWeb

Itay Mor serves as a Technical Support Specialist at OpenWeb, a position he has held since 2019. In this role, he is responsible for providing technical assistance and support, ensuring that users have a seamless experience with the company's products. His work involves troubleshooting and resolving complex technical issues, which is crucial for maintaining customer satisfaction and operational efficiency.

Previous Experience at Apester

Before joining OpenWeb, Itay Mor worked at Apester as a QA Engineer from 2016 to 2019. During his three years in this role, he focused on quality assurance processes, ensuring that the software met the required standards before deployment. His experience at Apester contributed to his expertise in QA Integration, a vital aspect of software development.

Professional Background at Essence Group

Itay Mor's professional journey includes a significant tenure at Essence Group, where he worked as a Professional Services Engineer from 2014 to 2016. Additionally, he held various roles in administration, QA, and integration from 2011 to 2014. His work at Essence Group provided him with a solid foundation in technical support and integration within the ad tech industry.

Educational Background in Management and Computer Science

Itay Mor studied at Open University, where he earned a degree in Management and Computer Science from 2011 to 2016. This educational background has equipped him with the necessary skills to navigate both technical and managerial aspects of his roles in the technology sector.

Expertise in Troubleshooting and Problem-Solving

Itay Mor possesses strong skills in troubleshooting and problem-solving, which are essential for resolving complex technical issues. His expertise extends to the ad tech industry, where he has provided support for advertising technology solutions. Additionally, he has experience in the smart home security sector, focusing on the integration and support of security systems.

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