Scott Rappaport
About Scott Rappaport
Scott Rappaport serves as the Director of Partner Success at OpenWeb, where he has worked since 2023. With nearly a decade of experience in customer success, he has held various roles in notable companies, including One Medical, Taboola, and Greenhouse Software.
Work at OpenWeb
Scott Rappaport serves as the Director of Partner Success at OpenWeb, a role he has held since 2023. Based in New York, New York, he focuses on enhancing partner relationships and ensuring customer satisfaction. His responsibilities include understanding partner needs and implementing strategies to drive engagement and success.
Previous Experience
Before joining OpenWeb, Scott Rappaport held several positions in customer success and account management. He worked at Greenhouse Software as the Customer Success Director, Enterprise, from 2022 to 2023. Prior to that, he was a Strategic Account Manager at One Medical for five months in 2020. His career also includes roles at Taboola, where he progressed from Account Manager to Team Lead, and at Wunderkind as Director of Customer Success, Publishers.
Education and Expertise
Scott Rappaport earned a Bachelor's Degree in Social Sciences and Business from Towson University from 2007 to 2011. He furthered his education with a Master's Degree in Management, Business Intelligence, and Analytics from Stevens Institute of Technology from 2012 to 2014. Additionally, he completed a User Experience Design program at General Assembly in 2019. His academic background supports his expertise in customer success and relationship management.
Specialization in Customer Success
Scott Rappaport specializes in fostering long-term customer relationships by understanding customer needs and implementing best practices. He possesses strong technical acumen and strategic thinking skills, which have contributed to delivering measurable results in customer success roles. His nearly decade-long experience in the field focuses on driving adoption and engagement across various industries.
Career Timeline
Scott Rappaport's career spans nearly a decade, with significant roles in customer success and account management. He began his career as an Undergraduate Admissions Counselor at Stevens Institute of Technology from 2012 to 2013. He then transitioned to various positions at Yodle, Taboola, and Wunderkind, before taking on leadership roles at Greenhouse Software and OpenWeb. His career reflects a consistent focus on customer success and relationship management.