Mathieu Parent

Technical Support Coordinator @ Optel Group

About Mathieu Parent

Mathieu Parent is a Technical Support Coordinator at Optel Group, where he has worked since 2019. He has held various positions within the company, including Project Technician, Platform Manager, Technical Trainer, and Technical Expert, contributing to his extensive experience in the field.

Work at Optel Group

Mathieu Parent has held multiple positions at Optel Group, a company specializing in vision and traceability solutions. He began his career there as a Project Technician from 2012 to 2014 in Quebec, Canada. Following this role, he transitioned to the position of Technical Trainer in County Limerick, Ireland, for six months in 2014-2015. He then served as a Technical Expert from 2015 to 2016, returning to Quebec. Mathieu advanced to the role of Platform Manager from 2017 to 2019, before assuming his current position as Technical Support Coordinator in 2019, where he has been for five years.

Education and Expertise

Mathieu Parent studied at Cégep Limoilou, where he focused on Systèmes Ordinés and earned a Diplôme d'Études Collégiales (DEC) from 2009 to 2012. His educational background provides a solid foundation for his technical roles at Optel Group. Mathieu's expertise spans various technical functions, including project management, technical training, and support coordination, which he has developed through his diverse roles within the company.

Background

Mathieu Parent has a professional background characterized by progressive roles in technical support and project management. His career at Optel Group began in Quebec, Canada, where he gained experience in various technical capacities. He also spent a portion of his career in County Limerick, Ireland, which contributed to his international experience in the technical field. This diverse background has equipped him with a broad perspective on technical operations and support.

Career Progression

Mathieu Parent's career progression at Optel Group reflects a trajectory of increasing responsibility and specialization. Starting as a Project Technician, he developed hands-on technical skills before moving into training and support roles. His experience as a Technical Trainer and Technical Expert allowed him to enhance his knowledge and skills further. As a Platform Manager, he oversaw platform operations, and now as a Technical Support Coordinator, he focuses on providing technical assistance and solutions to clients.

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