Nicholas Lauber
About Nicholas Lauber
Nicholas Lauber is a Call Center Chat Email Specialist at Oriental Trading Company, where he has worked since 2020. He holds a Bachelor of Science in IT Innovation from the University of Nebraska at Omaha and has a strong interest in audio technology, gaming, and web development.
Work at Oriental Trading
Nicholas Lauber currently serves as a Call Center Chat-Email Specialist at Oriental Trading Company, a subsidiary of Berkshire Hathaway, since 2020. His role involves managing customer inquiries through chat and email, ensuring effective communication and support. Prior to this position, he worked as a Call Center Customer Service Agent for three months in 2019. Both roles have been based in Omaha, Nebraska, contributing to his experience in customer service within the company.
Education and Expertise
Nicholas Lauber earned a Bachelor of Science in IT Innovation from the University of Nebraska at Omaha, completing his studies from 2012 to 2017. He also holds a High School Diploma from Papillion-La Vista South High School, where he studied from 2008 to 2012. His educational background has equipped him with a solid foundation in technology and innovation, which he applies in his current role and personal projects.
Background in Customer Service
Before joining Oriental Trading, Nicholas Lauber worked as a Telephone Interviewer at Professional Research Consultants, Inc. for four months in 2019. This position involved conducting surveys and gathering data, enhancing his skills in communication and customer interaction. His experience in various customer service roles has contributed to his effectiveness in handling customer inquiries.
Passion for Technology and Gaming
Nicholas Lauber has a strong passion for audio and MIDI technology, which he explores through personal projects. He also possesses a keen interest in gaming, integrating this hobby with his technical skills. His engagement in web development projects showcases his ability to learn quickly and apply his knowledge in practical settings.
Interests in Literature
In addition to his technical pursuits, Nicholas Lauber enjoys reading a variety of literature, including nonfiction and fantasy genres. This interest reflects his diverse range of hobbies and contributes to his well-rounded personal development.