Diana Zamfir
About Diana Zamfir
Diana Zamfir is an IT Support Specialist with extensive experience in technology support and content writing. She has worked in various roles across different organizations, including the British Embassy and Tellence, and holds a Bachelor's degree in Psychology.
Current Role at Tellence
Diana Zamfir serves as an IT Support Specialist at Tellence in Bucharest, Romania. She has been in this role since 2016, accumulating over eight years of experience in providing technical support. Her responsibilities include troubleshooting technical issues, maintaining IT systems, and ensuring efficient operations within the organization. Diana's role requires her to adapt to various challenges, leveraging her technical proficiency and problem-solving skills.
Previous Experience in IT Support
Prior to her current position, Diana worked at the British Embassy in Bucharest as an Information Technology Support Officer from 2014 to 2015. In this role, she provided technical support and assistance to embassy staff, ensuring the smooth operation of IT systems. Additionally, she was employed as a Technology Support Technician at Dodea for nine months in Arlington, Virginia, where she further developed her technical skills.
Education and Qualifications
Diana Zamfir studied at Universitatea „Titu Maiorescu” and the University of Pitesti, where she earned a Bachelor's degree in Psychology from 2006 to 2009. She has also been studying at Cisco Networking Academy since 2014, focusing on enhancing her technical skills in networking and IT systems. This educational background supports her current role and her ongoing commitment to professional development.
Technical Skills and Proficiencies
Diana has developed technical proficiency in equipment maintenance, selection, and installation. Her skills enhance her problem-solving abilities, particularly in high-stress work conditions. She actively engages in continuous study of new technology improvements and updates, demonstrating a strong willingness to learn and adapt to new challenges in the IT field.
Work Experience in Content Creation
In 2013, Diana worked as a Content Writer for an online platform in the Netherlands for seven months. This role involved creating and managing content, which contributed to her diverse skill set. Additionally, she served as a New Media Assistant at 123flori.ro from 2011 to 2013, where she gained experience in digital media and communication.