Irene Laudeman, Ph.D.
About Irene Laudeman, Ph.D.
Irene Laudeman, Ph.D., is the Director at OrthoFX, where she leads customer experience initiatives. She has a background in chemical engineering and psychology, along with extensive experience in product management and marketing leadership.
Current Role at OrthoFX
Irene Laudeman serves as the Director at OrthoFX, a position she has held since 2018. In this role, she leads the customer experience across all consumer and professional touchpoints, which includes managing web properties, packaging, and customer care. Her focus is on enhancing the overall customer journey and ensuring a seamless experience for users of OrthoFX products.
Previous Experience at Align Technology
Prior to her current role, Irene worked at Align Technology as a Senior Product Manager in Customer Experience from 2007 to 2012. During her five years at Align Technology, she contributed to improving customer interactions and satisfaction, leveraging her expertise in product management to enhance user experiences.
Background in Chemical Engineering and Psychology
Irene Laudeman earned her Bachelor of Science degree in Chemical Engineering from California State Polytechnic University-Pomona, where she studied from 1980 to 1984. She later pursued her Ph.D. in Psychology at the University of California, Berkeley, completing her studies from 1989 to 1995. This diverse educational background supports her expertise in understanding user behavior and product development.
Experience at Polycom
Before joining Align Technology, Irene worked at Polycom as a Senior Product Manager for Usability & Human Factors and Manager of Requirements & Program Management from 2005 to 2007. In this role, she focused on enhancing product usability and managing program requirements, contributing to the development of user-centered products.
Leadership and Team Management Skills
Irene is adept at managing global teams and has experience engaging with C-Level executives. Her leadership skills are complemented by her ability to design forward-thinking organizational, program, and product strategies, making her a valuable asset in her current and previous roles.