Alex Jenkins
About Alex Jenkins
Alex Jenkins is a Customer Service Representative at OtterBox, where he has worked since 2019. He has a diverse background in education, administration, and accounting, along with strong analytical skills that aid in resolving customer inquiries.
Work at OtterBox
Alex Jenkins has been employed at OtterBox as a Customer Service Representative since 2019. In this role, he has developed skills to manage customer inquiries and resolve issues effectively. His position at OtterBox is based in Fort Collins, Colorado, where he has contributed to the company's commitment to customer satisfaction for over five years.
Previous Experience
Prior to his current role, Alex Jenkins held several positions that enhanced his customer service capabilities. He worked at Poudre School District as Instructional Support for five months in 2017. He also served as an Accounts Payable Reconciliation at Crop Production Services from 2017 to 2018. His experience includes a year as a Solution Center Consultant at ADP and a Teaching Assistant at Play-Well TEKnologies. Additionally, he worked as an Associate at The UPS Store and as a Tutor/Teaching Assistant at CollegeAmerica.
Education and Expertise
Alex Jenkins studied Business Administration at CollegeAmerica, where he earned a Bachelor of Science degree from 2010 to 2012. His educational background supports his diverse skill set, which includes administration and accounting. This foundation enhances his ability to navigate various customer service scenarios effectively.
Skills and Strengths
Alex Jenkins possesses strong analytical skills that aid in resolving customer inquiries and issues. His diverse skill set allows him to handle a variety of customer service challenges. Additionally, he has expertise in basketball coaching, which provides a unique perspective and skill set not commonly associated with customer service roles.