Caroline Colton
About Caroline Colton
Caroline Colton serves as the Customer Operations Team Lead at OtterBox and has been with the company since 2015. She has a background in Business Administration and Lean Six Sigma, and she is based in County Cork, Ireland.
Work at OtterBox
Caroline Colton has served as the Customer Operations Team Lead at OtterBox since 2015. In this role, she oversees customer operations for the EMEA region, contributing to the company's commitment to customer satisfaction and operational efficiency. Her tenure at OtterBox spans nine years, during which she has developed expertise in managing customer-related processes and enhancing service delivery.
Education and Expertise
Caroline Colton studied at The Open University, where she earned a degree in Business Administration and Management from 2010 to 2012. She furthered her education at Cork Institute of Technology, completing a Green Belt certification in Lean Six Sigma from 2015 to 2016. This educational background equips her with skills in operational excellence and process improvement.
Background
Caroline Colton has been based in County Cork, Ireland, throughout her career at Otter Products and OtterBox. Her professional journey in customer operations began in 2015, and she has since established herself as a key figure in the management of customer operations in the EMEA region.
Achievements
During her nine years at OtterBox, Caroline Colton has contributed to various initiatives aimed at improving customer service and operational processes. Her role as Customer Operations Team Lead reflects her commitment to enhancing customer experiences and streamlining operations within the company.