Maggie Yuen
About Maggie Yuen
Maggie Yuen is a Customer Service Supervisor at Otterbox, where she has worked since 2020. She holds a Bachelor of Business Administration from Hong Kong Baptist University and previously worked as an Account Services Officer at Avery Dennison from 2007 to 2010.
Work at OtterBox
Maggie Yuen has been employed at OtterBox as a Customer Service Supervisor since 2020. In this role, she oversees customer service operations, ensuring that customer inquiries and issues are addressed effectively. Her position involves managing a team and implementing strategies to enhance customer satisfaction. OtterBox is known for its durable mobile device accessories, and Yuen's contributions are integral to maintaining the company's reputation for quality service.
Previous Experience at Avery Dennison
Before joining OtterBox, Maggie Yuen worked at Avery Dennison as an Account Services Officer from 2007 to 2010. This role took place in Glendale, California, where she was responsible for managing client accounts and providing support to ensure customer needs were met. Her experience at Avery Dennison provided her with valuable skills in customer service and account management.
Education and Expertise
Maggie Yuen studied at Hong Kong Baptist University, where she earned a Bachelor of Business Administration degree. Her academic background in Business Studies has equipped her with essential knowledge and skills relevant to her roles in customer service and account management. Additionally, she completed her early education at St. Paul's School in Lam Tin.
Background
Maggie Yuen has a diverse background that includes international experience. She has worked in both the United States and Hong Kong, gaining insights into different markets and customer service practices. Her career path reflects a commitment to customer service excellence and professional development.