Merissa Phillips
About Merissa Phillips
Merissa Phillips is a Sales Operations Coordinator at OtterBox, where she has worked since 2016. She holds a Bachelor of Science in Nursing from Front Range Community College and has previous experience in customer service and order entry.
Current Role at OtterBox
Merissa Phillips serves as the Sales Operations Coordinator at OtterBox, focusing on Verizon, Sprint, and AT&T. She has held this position since 2016, contributing to the company's operations for over eight years. Her role involves coordinating sales activities and supporting the operational needs of the sales team.
Previous Experience at OtterBox
Prior to her current role, Merissa Phillips worked at OtterBox in two different capacities. From 2013 to 2015, she was a Customer Service Representative, where she handled customer inquiries and provided support. Following this, she served as an Order Entry Specialist from 2015 to 2016, focusing on processing orders and ensuring accuracy in transactions.
Education and Expertise
Merissa Phillips studied at Empire Beauty School in State College for one year from 2010 to 2011. She later attended Front Range Community College, where she earned a Bachelor of Science in Nursing from 2018 to 2022. This educational background complements her operational roles in sales and customer service.
Professional Background
Merissa Phillips has built a professional background that spans customer service and sales operations. Her experience at OtterBox, combined with her educational pursuits, has equipped her with skills relevant to her current role. She has developed a strong understanding of sales processes and customer engagement throughout her career.