Outreach
Outreach is a company that enhances seller productivity and data security, providing tools for sales teams to efficiently create and close more pipeline while ensuring customer data protection and compliance with GDPR.
Services
Outreach provides key services designed to enhance the productivity of sales teams. The platform supports efficient creation and closing of sales pipelines. Services extend to empowering the entire sales organization, including sellers, front-line managers, sales leadership, and operations. Key functionalities include an opt-out mechanism for email communication done through the platform, ensuring compliance and respect for customer preferences.
Data Protection and Security
Protecting customer data is a cornerstone of Outreach’s security program. The company has implemented processes and procedures to meet both Data Controller and Data Processor obligations, ensuring compliance with data protection regulations. Data is encrypted both at rest and in transit using industry-leading encryption standards. Outreach also supports federated access via SAML 2.0, allowing SSO through various Identity Providers (IdP). Additionally, profiles can be configured to restrict platform access to necessary functions only.
GDPR Compliance
Outreach is committed to compliance with GDPR requirements. The company includes EU model clauses in customer contracts to ensure international data transfers are compliant. An EU data center is available cross-platform for customers requiring EU data tenancy. These measures ensure that privacy and data protection standards are upheld for European customers.
Private Bug Bounty Program
Outreach employs a private bug bounty program enabling a large pool of security researchers to continuously test the platform. This program is designed to identify and mitigate potential security vulnerabilities proactively. By involving external experts, Outreach maintains a high level of security and trustworthiness for its users.
