Alisen Edgar
About Alisen Edgar
Alisen Edgar serves as an Executive Administrative Assistant at Overstock.com, where she has worked since 2010. She specializes in training and development, oversees corporate agendas, and facilitates communication across departments.
Work at Overstock
Alisen Edgar has been employed at Overstock.com as an Executive Administrative Assistant since 2010. In this role, she is responsible for various administrative functions that support the company's operations. Her responsibilities include organizing corporate agendas, managing itineraries, and coordinating travel arrangements for both domestic and international trips. She also plays a significant role in facilitating communication between departments to ensure effective collaboration.
Education and Expertise
Alisen Edgar studied at Hamburger University, where she focused on Small Business Administration and Management. She earned an Associate's degree in Business Management. This educational background provides her with a solid foundation in business principles, which she applies in her current role at Overstock.com.
Training and Development Responsibilities
In her position, Alisen is responsible for the training and development of agents and team coaches. She communicates procedural changes and conducts individual evaluations and coaching sessions for agents. Additionally, she facilitates team huddles and team coach meetings to enhance overall team performance, demonstrating her commitment to continuous improvement within the organization.
Project Management and Special Initiatives
Alisen has played a key role in numerous special projects within the Customer Care department at Overstock.com. Her involvement includes attending to preparations for Six Sigma training, where she created Excel spreadsheets to support the training process. This experience highlights her ability to manage projects effectively and contribute to the department's operational efficiency.
Administrative Functions and Confidentiality
Alisen Edgar handles various administrative functions, including managing confidential documents and processing monthly expense reports with supporting documentation. Her role requires a high level of organization and attention to detail, ensuring that all administrative tasks are completed accurately and efficiently.