OYO
OYO is a global hospitality company offering over 174,000 hotels and homes across 35+ countries, trusted by 5000 corporates for business stays.
Services
OYO offers a diverse range of services in the hospitality sector, including hotel rooms, vacation homes, co-working spaces, and a membership program with additional discounts. The company operates multiple hotel categories such as OYO Rooms, Townhouse, Flagship, Home, Capital O, Collection O, Spot On, and Palette. OYO also provides a customer loyalty program called 'OYO Wizard' and a self-onboarding platform for property owners named 'OYO360'. In response to the COVID-19 pandemic, OYO launched 'Sanitised Stays' to ensure safety protocols across its properties.
Global Presence
OYO has established a significant global presence with operations in over 35 countries and a portfolio of more than 174,000 hotels and homes. The company is active in multiple major markets including the USA, UK, Mexico, Brazil, Japan, and Indonesia. In India, OYO operates in key cities such as Bangalore, Chennai, Delhi, Gurgaon, Hyderabad, Kolkata, Mumbai, Noida, and Pune.
Digital Platforms
OYO has developed several digital platforms to enhance customer experience and operational efficiency. The main OYO app, which offers a streamlined booking process and features like 'VaccinAid', has been downloaded over 100 million times globally. A lighter version of the app called 'OYO Lite' serves users with limited internet access. OYO also launched 'OTA Powerplay', a subscription product aimed at boosting property rankings on popular OTA channels.
Corporate Solutions
OYO is trusted by 5000 corporates for business stays, highlighting its extensive offering in the corporate travel sector. The company provides a subscription product, 'OTA Powerplay', to help property owners improve visibility and rankings on online travel agencies. Additionally, OYO has entered the co-working space market with 'OYO Workspaces', offering flexible workspaces in various locations.
Security and Certification
OYO places a strong emphasis on the security and protection of customer data. The company is PCI DSS certified, which ensures that they meet rigorous data security standards. OYO's cyber security team is tasked with safeguarding its technology and application stack across more than 30 countries. This team is responsible for maintaining the integrity and security of the company's digital platforms and customer data.