Jeff Hawkins
About Jeff Hawkins
Jeff Hawkins is a Field Services Engineer with a Bachelor's degree in Electrical and Electronics Engineering from Middle Tennessee State University. He has extensive experience in training personnel on equipment installations and managing technical support, currently working at Packsize since 2020.
Work at Packsize
Jeff Hawkins has been employed at Packsize as a Field Services Engineer since 2020. In this role, he is responsible for training customer personnel on new equipment installations. His position requires him to engage in periodic overnight on-call and on-site support, ensuring that clients receive the necessary assistance for their equipment. Hawkins' commitment to customer service is evident in his regular travel to remote locations, which necessitates a 100% travel commitment.
Education and Expertise
Jeff Hawkins earned a Bachelor's degree in Electrical and Electronics Engineering from Middle Tennessee State University (MTSU), where he studied from 2019 to 2023. Prior to this, he obtained an Associate of Science (A.S.) in Electrical and Electronics Engineering from ITT Technical Institute-Nashville, completing his studies from 1993 to 1995. His educational background provides him with a solid foundation in technical skills, including expertise in software upgrades, HMI setups, PLC, and integration systems.
Background
Before joining Packsize, Jeff Hawkins worked as a Field Service Engineer at Nordson Corporation from 2017 to 2020. His role involved providing technical support and service to clients in Amherst, Ohio. Additionally, he gained experience as a Field Service Engineer at BluePrint Automation (BPA) from 2015 to 2017. Throughout his career, Hawkins has developed advanced computer skills, including proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and OneDrive.
Administrative Responsibilities
In his current role at Packsize, Jeff Hawkins handles basic administrative duties. These responsibilities include managing assigned tasks, emails, expense statements, and travel arrangements. His organizational skills are essential for maintaining efficiency in his work and ensuring that he meets the demands of his position.
Safety and Compliance Experience
Jeff Hawkins has experience managing safety protocols, particularly due to his exposure to moving parts and electricity in his field. His awareness of safety measures is crucial in his role as a Field Services Engineer, where he ensures that both he and the customer personnel adhere to necessary safety standards during equipment installations and maintenance.