William Blankenship
About William Blankenship
William Blankenship is a District Service Manager with a diverse background in customer service and technical roles across various companies, including Packsize and Microsoft. He holds a Bachelor's degree in Communications from Rowan University.
Current Role at Packsize
William Blankenship serves as the District Service Manager at Packsize, a position he has held since 2022. In this role, he is responsible for overseeing service operations within his district, ensuring customer satisfaction and efficient service delivery. His experience in the field contributes to his effectiveness in managing service teams and addressing client needs.
Previous Experience in Field Service
Before his current role at Packsize, William worked as a Field Service Engineer at the same company from 2021 to 2022. His responsibilities included troubleshooting and maintaining equipment, which provided him with valuable technical skills. Additionally, he served as a Field Service Technician at Scientific Games from 2018 to 2020, where he gained further experience in service operations.
Customer Service Background
William has a strong background in customer service, having worked as a Customer Service Representative at ClearCut DieWorks for five months in 2018. His experience also includes positions as an Assistant Store Manager at Columbia Sportswear from 2015 to 2017 and at Microsoft from 2013 to 2015, where he developed skills in managing customer interactions and team leadership.
Educational Background
William Blankenship earned a Bachelor of Arts degree in Communications, focusing on Radio, TV, and Film, from Rowan University. He attended the university from 2006 to 2008, which provided him with a foundation in communication strategies and media production.
Early Career Experience
In the early stages of his career, William worked as a Shaving Consultant at The Art of Shaving in 2012 for seven months. This role involved direct customer engagement and product knowledge, contributing to his overall customer service skills.