Samantha Huynh (She/Her)
About Samantha Huynh (She/Her)
Samantha Huynh is a Senior Client Success Manager at #paid, specializing in the Self Serve segment. She holds a Master's in Economics and a Bachelor's in Commerce, and advocates for sustainability in fashion through her business and online presence.
Current Role at #paid
Samantha Huynh serves as the Senior Client Success Manager for the Self Serve segment at #paid. In this role, she has been responsible for managing $1 million in annual recurring revenue and overseeing more than $1.2 million in creative spend add-ons. Her focus is on enhancing customer experiences and driving success for clients through strategic initiatives.
Previous Experience at PathFactory
Prior to her current position, Samantha worked at PathFactory as a Customer Success Manager from 2020 to 2021 and as a Business Development professional from 2018 to 2019. During her tenure, she contributed to customer success strategies and business development efforts, gaining valuable experience in client relations and account management.
Educational Background
Samantha holds a Bachelor of Commerce (B.Com.) degree from the Smith School of Business at Queen's University. She also studied for an MSc in Economics at Universidade Católica Portuguesa, where she participated in an Exchange Program. Additionally, she is a Fellow of Venture for Canada, further enhancing her educational credentials.
Sustainability Advocacy
Samantha advocates for sustainability in fashion through her personal website and social media channels. She shares insights and knowledge on the topic, focusing on the slow fashion movement. Her commitment to sustainability extends to her small business, @thathomeshop, which promotes vintage furniture and home goods.
Collaboration and Leadership
In her current role, Samantha collaborates with Customer Experience Leaders, Product, and Marketing teams to develop a digital-led customer journey tailored for strategic scaled customer segments. Her leadership in the Self Serve segment emphasizes the integration of marketing strategies to mobilize change within the industry.